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Games Workshop Customer Service
1-888-248-2335
Customer Service: Our Customer Service department is equipped to handle any questions or problems you may have with an order or product. Use this number to report problems with an order, let us know about missing or damaged components, or to find out tracking information about your order.
Hours: The Customer Service department is open Monday through Friday from 9 a.m. to 7 p.m. eastern standard time.
Contact us By Mail: Games Workshop Customer Service, 6711 Baymeadow Drive Suite A, Glen Burnie, Maryland 21060-6401
Games Workshop Direct Services
1-800-394-4263
Product Orders: Call Direct Services to order and Games Workshop product (including Bitz) and have an order shipped to your door. Direct Services also takes advanced orders for upcoming releases and can subscribe you or a friend to the White Dwarf hobby magazine!  (Please call us to place your order or use the US online store)
Rules and Hobby Questions: All of our Direct Services staff are experienced gamers and hobbyists and can help you with any questions regarding rules, painting, modeling and the hobby in general. (Please call for the fastest response to your hobby questions)
Hours: The Direct Services department is open Monday through Saturday from 11:00 am to 7:30 pm eastern standard time.
Contact us By Mail: Games Workshop Direct Services, 6711 Baymeadow Drive Suite A, Glen Burnie, Maryland 21060-6401
Web Site Problems
Send email to techpriest@games-workshop.com to report technical difficulties, point out spelling/rules errors and ask questions about the US web site.
Find a Store Near You
Use our store finder to search by state and find a Games Workshop Hobby Center or independent retailer near you.
Trade Sales Department
410-590-1400

Independent retailers interested in selling Games Workshop products in their store can contact out Trade Sales department Monday through Friday from 9:00 am to 6:30 pm eastern standard time.

Chris Marshall
410-689-2420
chris.marshall@games-workshop.com
New Accounts
Patrick Weaver
410-689-2417
patrick.weaver@games-workshop.com
CT, GA, MI, NE
Brendan Bell
410-689-2421
brendan.bell@games-workshop.com
AK, AZ, IA, IL, MO, MT
Joe Neet
410-689-2369
joe.neet@games-workshop.com
DE, PA, OR, VA
Matt Lewandowski
410-689-2336
matt.lewandowski@games-workshop.com
AL, FL, ME, NC, NH, NJ
Travis Farber
410-689-2331
travis.farber@games-workshop.com
CA, MA
Marc Harrington
410-689-2419
marc.harrington@games-workshop.com
IN, ND, TX
Mike Majors
410-689-2413
mike.majors@games-workshop.com
AR, HI, ID, NV, NM, OH, OK, SC, UT, WY
Mark Koscielniak
410-689-2418
mark.koscielniak@games-workshop.com
CO, KY, MS, NY, RI, TN, VT, WV
Andrew Cookro
410-689-2470
andrew.cookro@games-workshop.com
KS, LA, MD, SD, WA, WI
Karen Zukowski
410-689-2391
karen.zukowski@games-workshop.com
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Copyright Games Workshop Ltd 2000-2008

Copyright © Games Workshop Limited 2008 excepting all materials pertaining to the New Line theatrical productions: The Watcher logo, The Fellowship of the Ring; The Two Towers; and The Return of The King which are © MMVI New Line Productions, Inc. All Rights Reserved. The Lord of The Rings, The Fellowship of The Ring, The Two Towers, The Return of The King and the names of the characters, items, events and places therein are trademarks of The Saul Zaentz Company d/b/a Tolkien Enterprises under license to New Line Productions, Inc. and Games Workshop Ltd. All Rights Reserved. Games Workshop, the Games Workshop logo, Warhammer and the Warhammer 40,000 device are either ®, TM and/or © Games Workshop Ltd 2000-2008, variably registered in the UK and other countries around the world. All Rights Reserved.